Privacy Policy

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Effective Date: 18th October 2024

At Mazard Tree Consulting, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Mazard Tree Consulting Limited is a limited company registered in England (company number: 15964824) providing strategic advisory and business consultancy services. Our registered office is at Rose Ash Cottage, Rose Ash, South Molton, EX36 4RA, UK. For any data protection queries, please contact us at info@mazardtree.com.

2. Information We Collect

We may collect and process the following information about you:

• Personal Information: Name, email address, phone number, and postal address.
• Business Information: Company name, job title, and industry sector.
• Communication Data: Details of your interactions with us, such as emails, phone calls, and website inquiries.
• Technical Data: IP address, browser type, and usage data when you visit our website (via cookies).

3. How We Use Your Information

We use your personal data to:

• Respond to inquiries and provide requested services.
• Tailor our services to meet your specific needs.
• Send updates about our services, events, or industry insights (with your consent).
• Comply with legal obligations and enforce our terms of service.

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Consent: When you provide explicit consent (e.g., subscribing to our newsletter).
• Contractual Necessity: To perform a contract or take steps at your request before entering into a contract.
• Legitimate Interests: For business purposes such as improving our services and ensuring effective communication.

5. Data Sharing

We may share your data with:

• Trusted third-party service providers who assist in delivering our services (e.g., IT support, marketing platforms).
• Legal and regulatory authorities if required by law.
• Other parties with your explicit consent.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period has expired, we securely delete or anonymise your data.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data and receive a copy of it.
• Correct inaccuracies in your personal data.
• Request the deletion of your personal data (right to be forgotten).
• Restrict the processing of your data.
• Object to data processing based on legitimate interests.
• Data portability: Receive your data in a structured, commonly used format.

To exercise your rights, please contact us at info@mazardtree.com.

8. Cookies

Our website uses cookies to enhance your experience. For detailed information on the cookies we use and how to manage them, please see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this page periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: info@mazardtree.com
Address: Rose Ash Cottage, Rose Ash, South Molton, EX36 4RA, UK

If you are unsatisfied with our response, you have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO): www.ico.org.uk.